At ClementWild Limited, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and safely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us or use our services, you may provide us with personally identifiable information, such as your name, email address, phone number, and any other information you choose to share.
• Usage Data: We may collect information about how you access and interact with our website, including your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings. Third-party cookies may also be used, and we encourage you to review their privacy policies if applicable.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and manage our wildlife photography and film production services.
• To communicate with you, respond to inquiries, and provide customer support.
• To send you updates, newsletters, and promotional materials (you can opt out at any time).
• To improve our website and services based on user feedback and usage patterns.
• To comply with legal obligations or resolve disputes if necessary.

3. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of your personal information, as well as the potential risk of harm from unauthorised use or disclosure.

4. User Rights

You have the following rights regarding your personal information:

• The right to access the personal data we hold about you.
• The right to request the correction of inaccurate or incomplete data.
• The right to request the deletion of your personal data under certain conditions.
• The right to withdraw your consent for processing your information at any time.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the website, or assist us in analysing how our website is used. These third parties will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Compliance : We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party website you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please get in touch with us.

9. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Jurisdiction

The laws of Kenya govern this Privacy Policy. Any disputes related to this policy shall be resolved in accordance with the laws of Kenya applicable to the matter.

11. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data practices, please send an email to enquiries@clementwild.com:

By using our website, you consent to this Privacy Policy and agree to its terms. Thank you for trusting ClementWild Limited with your wildlife photography and film production needs.